Built for Shopify + WhatsApp Business

AI WhatsApp Support for Shopify Stores

Wavora turns WhatsApp into a shared team inbox with AI-drafted replies and live Shopify order context, so every customer gets a fast answer.

Free plan available. No credit card required. Connects in minutes.

WavoraSJ
Inbox 12 open
MKMaya K.Where is my order? It said...AI draft2m
DRDaniel R.Does the linen shirt run small...Open11m
ASAmira S.I'd like to return the size M...Open26m
JTJonas T.Perfect, thanks for the quick...Resolved1h
MKMaya K.WhatsApp · +44 7700AI draft
Hi! Where is my order? It said delivered but nothing arrived14:03
Thank you! Order number is #104214:03
AI draft - review before sending

Good news, Maya. Order #1042 was marked delivered today at 13:40, but carriers sometimes scan early. Could you check with neighbours or your building front desk?

Trusted by Shopify merchants worldwide

KindrootAtelier MioSunnyCoVerde HomeNordkapp

The problem

WhatsApp support eats your day and still loses customers

Customers love WhatsApp. Running support from one personal phone does not scale.

Missed messages

Questions arrive at all hours. Every missed WhatsApp chat can become a refund, bad review, or lost sale.

Repeated questions

Where is my order? Product sizing? Return rules? Your team retypes the same answers all day.

Slow manual replies

Checking Shopify, copying tracking numbers, and switching tabs turns a simple answer into minutes of work.

No shared inbox

Support stuck on one phone makes it hard for the team to see, assign, or resolve conversations.

The solution

One WhatsApp inbox. AI does the typing. You stay in control.

Wavora is a WhatsApp shared inbox built for Shopify, with an AI assistant that drafts replies from real order data.

One WhatsApp inbox

Every customer chat in one place, shared by your team.

AI draft replies

Accurate drafts written from order data and store policies.

Human handoff

Take over any conversation with one click.

Shopify order context

Customer profile, orders, and tracking beside the chat.

Conversation statuses

AI, needs help, manual, or closed.

How it works

From first message to sent reply in four steps

1

Connect WhatsApp Business

Link your WhatsApp Business channel without exposing provider setup to your team.

2

Connect Shopify

Sync customers, orders, products, and fulfillment context securely.

3

Receive messages

Every customer question lands in one shared queue with clear status.

4

Draft, edit, send

Let AI draft the first version, then review before sending.

Features

Built for the WhatsApp support work Shopify teams repeat every day

WhatsApp shared inbox

Every customer conversation in one focused queue.

AI reply drafts

Draft fast, accurate replies that humans review before sending.

Shopify order context

See customer, order, payment, and fulfillment details beside the chat.

Human handoff

Pause AI, assign a conversation, and take over instantly.

Knowledge base

Give Wavora your store policies, product details, and support rules.

Analytics

Track volume, handoffs, response time, and common intents.

Trust and control

Automation with a human review path

Wavora is built for merchant-controlled replies, secure store context, and clear handoff when AI should step back.

Review before sending

No auto-send unless enabled

Secure store connection

Clear human handoff

Pricing

Start small, grow into the inbox your team needs

Free

$0

Test Wavora with your first WhatsApp conversations.

  • Shared inbox
  • AI drafts
  • Basic setup
Start free

Starter

$29

For stores that want faster WhatsApp replies.

  • 500 messages
  • Shopify context
  • Knowledge base
Start free
Popular

Growth

$79

For growing teams handling daily support.

  • 2,500 messages
  • Team handoff
  • Analytics
Start free

Scale

Custom

For high-volume stores and support teams.

  • Custom limits
  • Priority support
  • Advanced controls
Start free

FAQ

Questions before you connect WhatsApp?

Does Wavora replace my WhatsApp?+

No. Customers keep messaging your WhatsApp Business channel while your team manages replies inside Wavora.

Can I edit AI replies before sending?+

Yes. Drafts appear in the composer and your team can review, edit, or ignore them.

Does it work with Shopify?+

Yes. Wavora is designed around Shopify customer and order context.

Do customers need a new app?+

No. Customers use normal WhatsApp.

Can I turn AI off?+

Yes. You can pause AI per conversation or keep Wavora in draft-only mode.

Turn WhatsApp into your fastest support channel.

Connect WhatsApp Business, bring in Shopify context, and start drafting better replies today.